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BusyKid
Questions About My Account

Questions About My Account

Questions about my account

Reactivate My Account
Closing a Family Account
Can I Get A Refund?
Age Restrictions
Using App & Card Outside The US
Do I Need To Exit App?

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Our Customer Support team is located in Arizona and available 7-days a week

Our support office will be closed to observe the following holidays: New Year's Eve, New Year's Day, Martin Luther King Jr Day,President’s Day, Memorial Day,

Independence Day, Labor Day, Veteran's Day, Thanksgiving and Christmas.

Daily hours are:

Monday - Friday 7 am to 6 pm

Saturday & Sunday 4 pm to 6 pm

For Specific Card Questions (Activation, Closing Cards, Charge Disputes, etc):

Please contact our card provider, (Galileo) at 833-920-2554 Monday-Friday (8 am – 4:30pm MST) and weekends (6am – 6pm MST).

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