To activate a new Visa® Prepaid Card, you should do the following in our app:
- Enter the parent dashboard and select the child
- On the card image touch the "Lock" image to open up the next screen and enter the last 4 digits of the card #, then DONE, then UNLOCK. If this card is replacing an older card, the balance will transfer over automatically.
If you don't see a lock on the card image, please update your app to the latest version and try again. To do this you'll need to go to your app store and download the latest version. You might even have to reinstall the app. If that doesn't work, you will need to contact our customer support team.
The BusyKid Visa® Prepaid Card is issued by Pathward®, National Association a FDIC-insured depository institution, pursuant to a license from Visa U.S.A. Inc. Card can be used everywhere Visa debit cards are accepted. All Cardholder funds are eligible for FDIC pass-through insurance by the FDIC in accordance with the FDIC’s applicable terms and conditions to the extent they are held by Pathward. For more information about your card terms and conditions including the Visa Zero Liability policy go here. Cliq® is the exclusive and authorized Servicer of the BusyKid Visa Prepaid Card. Neither Cliq nor BusyKid are banks or FDIC-insured institutions and the FDIC’s deposit insurance coverage only protects against the failure of a FDIC-insured institution.
Comments
There is no “lock” symbol. Have updated, uninstalled and reinstalled the app. These directions are not helpful.
I have done all of this and it doesn’t work.
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