If your card is truly lost, stolen or damaged, you can get a replacement by:
- Tapping “SETTINGS” from the parent dashboard and press “CARDS”.
- Tap the three dots on the card image for the child and press “REPORT LOST OR STOLEN”. The old card will be canceled and a duplicate ordered. The replacement cost for the new card is $5.
If you think the card is just misplaced, you can place a 24-hour hold on it by contacting our support team during regular business hours. Once found we can reactivate the card, but after 24 hours, the old card will be automatically canceled.
The BusyKid Visa® Prepaid Debit Card is issued by Pathward®, National Association a FDIC-insured depository institution, pursuant to a license from Visa U.S.A. Inc. Card can be used everywhere Visa debit cards are accepted. All Cardholder funds are eligible for FDIC pass-through insurance by the FDIC in accordance with the FDIC’s applicable terms and conditions to the extent they are held by Pathward. For more information about your card terms and conditions including the Visa Zero Liability policy go here. Cliq® is the exclusive and authorized Servicer of the BusyKid Visa Prepaid Debit Card. Neither Cliq nor BusyKid are banks or FDIC-insured institutions and the FDIC’s deposit insurance coverage only protects against the failure of a FDIC-insured institution.
Comments
I can't order a replacement card; the system gets me around.
I get an error message when I go to request a replacement.
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